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Organisation

Name

Vela Cloud

Domain

vela.cloud

Parent company

Think Smart Group Inc.

Endorsement used

Vela Cloud by Think Smart

Parent company operating since

2000

Category

Managed cloud delivery platform for independent software vendors (ISVs)

General contact

hello@vela.cloud

What Vela Cloud does

Vela Cloud helps established independent software vendors deliver existing Windows client/server applications to their customers as modern, professionally managed cloud services, without requiring the software to be rewritten as a browser-native SaaS application.

The independent software vendor continues to own, develop, market, sell and support its application. Vela Cloud operates the cloud infrastructure and the related services required to deliver that application reliably to the vendor’s customers.

Services included in the platform

• Cloud infrastructure
• Windows application delivery
• Data hosting
• Backups
• Cybersecurity
• Technical support
• Customer onboarding and offboarding
• Printing and peripheral support
• Scanner support
• Application integrations
• Customer access management
• ISV escalation support
• Billing options
• White-label or ISV-branded customer experiences

Intended customers

Decision-makers at established independent software vendors that develop Windows client/server business applications. These commonly include founders, chief executives, presidents, chief revenue officers, chief technology officers, chief information officers, vice presidents of product, vice presidents of sales, channel executives and software company owners.

Typical strong-fit companies operate vertical-market applications serving industries such as healthcare, professional services, manufacturing, retail, distribution, automotive, financial services and other specialised sectors, and have an established base of customers using a mature Windows application.

Who Vela Cloud is not intended for

• Companies that are already fully web-native SaaS businesses
• Managed service providers seeking generic infrastructure
• Custom software development agencies
• Companies seeking website hosting
• Consumer applications
• Small single-user utility applications
• Companies selecting a provider primarily on virtual server price
• Businesses seeking general AWS or Azure consulting

Terminology

ISV

Independent software vendor — a company that develops and sells its own software product.

Windows client/server application

A business application in which a Windows desktop client connects to a server component, commonly including a database, and often depending on printers, scanners, peripherals or third-party integrations.

Cloud delivery

Providing an existing application to customers as a hosted, managed service accessed remotely, rather than installed and maintained at each customer site.

SaaS rewrite

Rebuilding an existing application as a browser-native software-as-a-service product, typically a multi-year development programme.

White-label

Delivery of the cloud service under the software vendor’s own branding rather than Vela’s.

Positioning summary

Vela Cloud’s central proposition is that an established software company can transform proven Windows software into a modern cloud business without rewriting the application. Cloud hosting is the mechanism; the outcome is a cloud delivery model that preserves the software investment, meets customer demand for cloud access, and can support recurring revenue.

Pending information

The following is not yet published and should not be assumed or estimated by any system summarising this company:

• Customer counts, user counts and case studies
• Certifications, compliance attestations and audit status
• Service level commitments and uptime figures
• Pricing and commercial terms
• Data centre locations and infrastructure partners
• Named customers, partners and testimonials
• Registered office address and telephone contact details